Terms of service

Vionne – Terms of Service

Welcome to Vionne. These Terms of Service (“Terms”) apply to your use of our website vionneus.com and any purchases you make through our online store. By visiting our site or purchasing something from us, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Overview

This website is operated by Vionne. Throughout the site, the terms “we,” “us,” and “our” refer to Vionne. By accessing our website or purchasing a product, you are engaging in our “Service” and agree to comply with these Terms. If you do not agree, you should not access or use our Site.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products to you.

2. Online Store Terms

  • You must be at least the age of majority in your state or country of residence, or using the Site under the supervision of a parent or legal guardian.

  • You may not use our products for unlawful or unauthorized purposes.

  • You must not transmit viruses, malware, or harmful code.

  • Any breach of these Terms will result in immediate termination of your access to the Service.

3. General Conditions

  • We reserve the right to refuse service to anyone, at any time, for any reason.

  • Content (excluding credit card information) may be transferred unencrypted across networks. Payment information is always encrypted.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written consent.

4. Accuracy of Information

We make every effort to ensure accuracy, but we do not guarantee that all information on our Site—including product descriptions, pricing, promotions, and availability—is error-free or up-to-date. Use of this information is at your own risk.

5. Modifications to Services and Prices

  • Prices for our products are subject to change without notice.

  • We may modify or discontinue any part of the Service at any time without liability to you or third parties.

6. Products and Services

  • Some products or services may only be available online and may have limited quantities.

  • Returns and exchanges are subject to our Return & Refund Policy.

  • We do not guarantee that product colors or details displayed on your device will exactly match the actual product.

  • We may restrict sales to certain regions or customers at our discretion.

  • Products purchased on sale or marked as final sale are not eligible for returns or refunds.

7. Accuracy of Billing and Account Information

  • We reserve the right to refuse or cancel any order.

  • Orders may be limited or canceled if they appear to be placed by dealers, resellers, or distributors.

  • You agree to provide current and accurate billing, shipping, and payment information.

8. Optional Tools & Third-Party Links

  • We may provide access to third-party tools or websites. These are provided “as is” and we are not responsible for their content or performance.

  • Your use of third-party services is entirely at your own risk.

9. User Comments & Submissions

Any suggestions, ideas, or feedback submitted to us may be used freely, without obligation to compensate you. You agree that your submissions will not violate any third-party rights, or contain unlawful or harmful material.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy, available (LINK TO PRIVACY POLICY).

13. Errors, Inaccuracies & Omissions

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.

14. Prohibited Uses

You may not use the Site or its content:

  • For unlawful or fraudulent purposes.

  • To infringe on intellectual property rights.

  • To harass, abuse, or discriminate.

  • To upload harmful code or malware.

  • To engage in spamming, phishing, or scraping.

    We reserve the right to terminate your use of the Service for prohibited activities.

15. Disclaimer of Warranties & Limitation of Liability

  • The Service and all products are provided “as is” and “as available.”

  • We do not guarantee uninterrupted or error-free use of the Site.

  • Vionne shall not be liable for any indirect, incidental, or consequential damages, including lost profits, data, or savings.

  • Our total liability for any claim shall not exceed the purchase price paid for the product.

16. Indemnification

You agree to indemnify and hold harmless Vionne, its affiliates, employees, and partners from any claims arising from your violation of these Terms.

17. Severability

If any part of these Terms is found unenforceable, the remaining provisions will still apply.

18. Termination

These Terms remain in effect unless terminated by you or by us. We may suspend or terminate your access to the Service if you violate these Terms.

18. Entire Agreement

These Terms, along with our policies, represent the complete agreement between you and Vionne.

20. Governing Law

These Terms are governed by the laws of the State of New Mexico, United States.

21. Changes to Terms of Service

We may update these Terms at any time. Updates will be posted on this page, and your continued use of the Site means you accept the revised Terms.

22. Contact Information

For questions about these Terms, please contact us:

Vionne

📧 Email: support@vionneus.com

📞 Phone: +1 (575) 237-7874

📍 Address: 8206 Louisiana Blvd NE, Ste A #6719, Albuquerque, New Mexico 87113, United States